I'm sorry you were displeased with the shirt. We use Bella+Canvas and Next Level which are considered premium shirts in the apparel decorating industry. They should not shrink with washing following the care recommendations. Commercial companies such as Custom Ink charge extra for these brands. Our decorating techniques should withstand repeated washes and hold up to the industry standard of 50 washes before the image deteriorates. All of the materials and equipment we use are commercial grade. We have decorated and sold a few thousand shirts since our start in 2019 and have never had a customer say they had any issues with the durability of our shirts. On the contrary, many return to purchase other designs and comment on their high quality. If you experience any issues after laundering, please let us know immediately so that we can achieve an amicable resolution.